Privacy Policy

Short version: we collect what you give us so we can help you find a bike and look after it. We don’t sell it, rent it or trade it to anyone.

What we collect

• What you type into a form or the chat: your name, phone, email and whatever you tell us about the riding you do.
• If you buy something: what you bought, your contact info and payment details. Payments run through Square. We never see or store your full card number.
• If you join the email list: your email address. Every email has an unsubscribe link.
• Basic site traffic: pages viewed, the kind of device and browser, roughly where you’re visiting from. This comes from Google’s analytics tools and helps us see which pages are useful.

Who else touches it

Only the services that run the shop:

• Square, for sales, receipts, service records and the email list.
• tawk.to, which runs the chat on this site.
• Google, for site analytics and maps.
• Our web host, which stores form messages.

Each of those has its own privacy policy. We don’t share your information with anyone else unless the law requires it.

Cookies

The site and the chat use cookies to work properly and to count visits. You can block or clear them in your browser and the site will still work.

Your info, your call

Want to see what we have on you, fix it, or have it deleted? Call (401) 423-4400, text (401) 830-4551 or email tyler@missionelectricbike.com. We’ll take care of it. Some sales records we have to keep for taxes and warranty.

Kids

This site isn’t aimed at children under 13 and we don’t knowingly collect their information.

Changes

If this changes, we’ll update this page and the date below.

Mission Electric, 181 Brook St, Providence, RI 02906
Last updated: November 13, 2026